Welcome to NBO Consulting Group

Your Trusted Partner in Business Process Outsourcing (BPO) Solutions.

Start Scaling Your Operations with NBO Consulting Group

About Us

At NBO Consulting Group, we specialize in helping businesses streamline operations, improve efficiency, and scale globally with tailored BPO consulting solutions. Headquartered in Nairobi, Kenya, we combine local expertise with a global perspective to support companies in optimizing their business functions.

Whether you’re looking to enhance customer support, multilingual communication, or back-office operations, our team is here to help.

Trust

We operate with transparency, honesty, and respect in all our business dealings.

Collaboration

We work closely with clients and partners, building strong relationships that ensure mutual success.

Excellence

We are dedicated to delivering high-quality services that exceed client expectations.

What We Do

At NBO Consulting Group, we help businesses refine their operations, cut costs, and scale efficiently through customized business process outsourcing (BPO) solutions. Our goal is to create strategies that don’t just optimize workflows—but actually move your business forward.

Global BPO Strategy

Developing intelligent outsourcing plans tailored to our clien’ts unique needs.

Multilingual Support

Integrating language solutions into business processes, ensuring seamless global connectivity.

Operational Efficiency

Analyzing existing workflows and identifying improvements that lead to faster, more efficient operations.

Consulting Services for Outsourcing

From healthcare and finance to technology and government, crafting tailored BPO strategies that align with industry demands.

Market Entry & Expansion Solutions

Navigating new markets with strategic insights, localization expertise, and operational support to drive sustainable growth.

Kenya : Africa’s Rising Outsourcing Hub

NBO Consulting Group is proud to operate from Nairobi, Kenya—a dynamic business hub that connects Africa with the global market. With a strong local presence and a global reach, we help businesses make more intelligent decisions that lead to measurable growth and efficiency.

Strategic Location

Ideal timezones for serving Europe, Middle East and African Markets

Growing BPO Sector

The BPO sector in Kenya has been growing at a rate of 9% annually.

Skilled Workforce

Kenya produces over 1.5 million graduates each year, ready to join the workforce.

Cost Effectiveness

BPO services in Kenya can be up to 50% more affordable compared to traditional outsourcing destinations like India or the Philippines.

Strong Infrastructure

Nairobi’s "Silicon Savannah": Nairobi is home to over 200+ Tech Startups, making it a vibrant tech hub.

24/7 Service Capability

Nairobi’s strategic time zone allows for round-the-clock operations, making it ideal for global business support.

Meet the Team

At the heart of NBO Consulting Group is a team of seasoned professionals with deep expertise in outsourcing, operations management, and process improvement. We don’t just advise—we roll up our sleeves and work alongside you to drive real results.

Each member of our team brings a unique perspective and specialized knowledge, allowing us to tackle complex challenges with practical solutions. We bring technical expertise, strategic insight, and a commitment to excellence to every client engagement.

Get in Touch

Whether you’re looking to optimize operations, scale your business, or explore tailored BPO solutions, our team at NBO Consulting Group is here to help. 

Contact us today to discover how we can help you achieve your business goals efficiently and cost-effectively.

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